SUPPORT

Need a hand with 404 Guard?

Tell us what’s happening and which page or request is affected. That gives us a useful starting point.

404 Guard shield

Start with the exact address.

If a page or form has stopped working, switch 404 Guard to Monitor mode while you investigate. Check the address in Health Check, then follow the guide to make a legitimate address safe.

Email support

You can also email [email protected].

Include your 404 Guard version, WordPress and PHP versions if you know them, your protection mode and what you’ve already tried. Please don’t send passwords or licence keys.

Send an enquiry

We’ll use these details to respond to your enquiry. Your message is stored with the website enquiry and emailed to support.

You may find the answer here.

GETTING STARTED

Install and check 404 Guard

A practical first run, from activation to choosing a protection mode.

SOMETHING STOPPED WORKING

Fix a page blocked by mistake

Use Monitor mode, check the address and make it safe.

CHECK YOUR RESULTS

When a performance test won’t finish

What to check before you change more settings.